Sellers Lead Source Legal Policies
Last updated: Monday, July 14th, 2025
Quick Navigation
- Refund & Cancellation Policy
- Contact Information
Refund & Cancellation Policy
Monthly Payments
Refunds are valid up until any data is downloaded (data download disqualifies refund). You may cancel anytime.
Annual Payments
Refunds will be prorated for unused months, minus a 20% administration fee; you may cancel anytime.
Subscriptions
- Cancel in dashboard at least 24 hours before renewal.
- No partial refunds; access continues until the cycle ends.
One-Time Data Purchases
- All sales are final once the dataset is downloaded or accessed.
- For corrupted or incomplete files, email support within 7 days for replacement or credit.
Dataset Accuracy Warranty
90% deliverability guarantee; claims filed within 14 days receive replacement records or credit.
Chargebacks
Contact support first; unfounded chargebacks incur a $25 administration fee and account suspension.
Refund Process
- Email support@sellersleadsource.com with order ID and issue.
- Billing replies within 2 business days.
- Approved refunds post within 5–10 business days.
If you have questions or concerns regarding these policies or your data, please contact us:
Additional emails: