Seller Lead Source – Privacy Policy, Terms of Service, Refunds & Cancellations

Effective Date: May 21 2025 | Last Updated: May 21 2025

This Legal Center explains how Seller Lead Source (“SLS,” “we,” “us”) collects, processes, and protects information; the terms under which we provide services; and your rights regarding payments, cancellations, and refunds. By using sellersleadsource.com or app.sellersleadsource.com, you agree to everything below.

Quick Navigation
  1. Privacy Policy
  2. Cookie & Tracking Policy
  3. “Do Not Sell/Share” Notice (CCPA/CPRA)
  4. Terms of Service
  5. Refund & Cancellation Policy
  6. Service-Level Agreement
  7. Security Overview
  8. Contact Us
  9. Previous Versions

1. Privacy Policy

1.1 Information We Collect

1.2 How We Use Your Data

1.3 Legal Bases (GDPR Art. 6)

We rely on contract performance, legitimate interest, consent, and legal obligation.

1.4 Sharing & Disclosure

1.5 International Transfers

Data may be transferred outside your jurisdiction; Standard Contractual Clauses and additional safeguards apply.

1.6 Retention

We retain data while your account is active or as required by tax, audit, and fraud-prevention laws. Back-ups roll off after 90 days.

1.7 Your Rights

1.8 Security

TLS 1.3, encryption at rest, RBAC, 24 × 7 monitoring, annual penetration tests. No internet transmission is 100 % secure.

1.9 Children

Services target adults 18 +. We do not knowingly collect data from minors.

1.10 Changes

Material updates trigger email or banner notice; continued use means acceptance.

We use cookies, pixels, and local storage to:

You can manage preferences via our Cookie Preference Center or through your browser settings.

3. “Do Not Sell or Share My Personal Information” (CCPA/CPRA)

California residents may opt out of personal-information “sale” or “sharing” by:

  1. Clicking the “Do Not Sell/Share” footer link (real-time signal), or
  2. Emailing privacy@sellersleadsource.com with subject “CCPA OPT-OUT”.

We respond within 15 business days.

4. Terms of Service

4.1 Definitions

4.2 Acceptance & Updates

Use of SLS constitutes acceptance. We may modify Terms with 7-day notice.

4.3 Eligibility & Account Security

4.4 Service Description

SLS supplies B2B lead data, enrichment APIs, and consulting, delivered digitally.

4.5 Pricing, Taxes & Payment

4.6 Licence

Paid, non-transferable licence for internal or client campaigns. Public resale requires written consent.

4.7 Acceptable Use

4.8 Service-Level Agreement (summary)

See full SLA in Section 6.

4.9 IP Ownership

SLS retains all intellectual-property rights. Logos require written permission.

4.10 Confidentiality

Parties shall protect each other’s confidential information.

4.11 Disclaimers

Services provided “as-is” without warranties of merchantability or fitness.

4.12 Limitation of Liability

Indirect damages excluded; total liability capped at fees paid in previous 12 months.

4.13 Indemnity

You will indemnify SLS against claims from your misuse.

4.14 Termination

4.15 Force Majeure

Neither party liable for delays caused by events beyond reasonable control.

4.16 Governing Law & Venue

Florida law governs; exclusive venue: Miami-Dade County courts. Jury trial waived.

4.17 Arbitration & Class-Action Waiver

Disputes may be resolved via binding arbitration; class actions are waived unless unenforceable.

4.18 Entire Agreement & Severability

These Terms constitute the entire agreement; unenforceable clauses are severed.

5. Refund & Cancellation Policy

5.1 Subscriptions

5.2 One-Time Data Purchases

5.3 Dataset Accuracy Warranty

90 % deliverability guarantee; claims filed ≤ 14 days receive replacement records or credit.

5.4 Chargebacks

Contact support first; unfounded chargebacks incur a $25 admin fee and account suspension.

5.5 Refund Process

  1. Email support@sellersleadsource.com with order ID and issue.
  2. Billing replies within 2 business days.
  3. Approved refunds post within 5–10 business days.

6. Service-Level Agreement (SLA)

7. Security Overview

Highlights for enterprise procurement:

8. Contact Us